ReShare AI · Help Center

Troubleshooting

When a swap or a post fails, and how to fix it.

  1. A swap failedSometimes a swap doesn't finish. Here's where to see why, how to try again, and why it doesn't cost you a swap.
  2. A post failedIf a post didn't go out on one or more networks, ReShare AI tells you why for each one and lets you retry.
  3. Reconnect an accountWhen a network stops letting ReShare AI post for you, sign in to it again from Profiles. It takes a minute.
  4. YouTube upload limitYouTube uploads from ReShare AI share a daily pool. When it's full, only the YouTube part of a post fails, and you can retry later.
  5. A link won't loadReShare AI works with public Instagram, TikTok and YouTube links. Here's what each message means and what to try.
  6. Contact supportReport a problem, ask a question or suggest an idea. Our team replies in the app and by email.

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